HOW IT WORKS

ABOUT US/HOW IT WORKS

To better understand how Marina Bay Shore Depot works, please read our customers Frequently Asked Questions.  Scroll down to see how Selling and Buying works, but also detailed and important information about Payments, Shipping and Guarantees.

A SIMPLE, STRAIGHTFORWARD CONSIGNMENT PROCESS

1. REGISTRATION

2. PAYMENT

3. SHIPPING

4. DELIVERY & INSPECTION

5. FINAL APPROVAL

STEP 1: REGISTRATION

After both parties have settled on an agreement, Buyer must register on www.marinabayshoredepot.com and initiate the transaction. Once the registration is complete, Marina Bay Shore Depot will contact the Seller to approve the transaction.

STEP 2: PAYMENT

Once we have the Sellers approval, the transaction officially starts and Marina Bay Shore Depot will send an Invoice to the Buyer. The Invoice will contain important information about the transaction and Step-by-Step instructions on how to send and confirm the payment with our Financial Department. Once the payment is received, it will be secured into a trusted account for safe keeping until the transaction is complete.

STEP 3: SHIPPING

The shipping starts in 24 hours from the payment confirmation and it usually takes between 3 to 5 days to be completed. Once your vehicle has been shipped, your Transaction Status page will update automatically and you will also receive a separate notification email with the necessary shipping information.

During shipping, all vehicles are insured against damage, loss, theft, etc.

STEP 4: DELIVERY & INSPECTION

Your purchase will include a walk through with a certified technician at time of delivery (Delivery Inspection) to insure all mechanical items are in good working order or said condition.. This is a time for you to see all items in good working condition and ask any specific questions related to operation and use, perform test drives, or even have your own mechanic at the site.

 

The 7-Day Money Back Guarantee starts once the Delivery Inspection is complete, signed by the Buyer and confirmed by the Marina Bay Shore Depot Certified Technician at the time of delivery.

STEP 5: FINAL APPROVAL

Once the 7-Day Money Back Guarantee is over, the Buyer must give it's final approval. If the vehicle is approved, Marina Bay Shore Depot pays the Seller and the transaction is complete. If returned, the vehicle must be in the same condition as it was at the time of the delivery Inspection and with no more than 300 miles on it (only for vehicles with odometers and does not include shipping distances). Refund requests must be completed within the 7-Day Money Back Guarantee period and are processed in maximum 3 working days. The refund process will also reverse the shipping process and Marina Bay Shore Depot will collect the vehicle at the Sellers expense.

PAYMENTS

  • The Invoice contains detailed information about your transaction and the payment instructions needed to complete the transaction safely. The Buyer will have Step-by-Step instructions on how to send and confirm the payment with our Financial Department, and also have a live update of the entire process by simply checking the Transaction Status page. Once the payment was verified, it will be placed in one of our trusted accounts for safe keeping.
  • Financing. We do not finance. Buyers must have funds ready before starting a transaction.

 

Our accepted payments policy gives Buyers and Sellers online convenient payment options. To help ensure a safe marketplace, you can only use our approved payment methods. Our payment methods depend on our Terms of Use, the level of online security and availability at the time of the transaction.

EBAY:

  • PayPal
  • Bank Transfers
  • Credit card or debit card processed through the seller's Internet merchant account

CRAIGSLIST AND KIJIJI :

  • Bank Transfers
  • Bitcoin (BTC)

Want to learn more about using Bitcoin with Marina Bay Shore Depot?

GUIDE TO USING BITCOIN

RESTRICTED/NOT ALLOWED PAYMENT METHODS:

  • Money orders
  • Online payment services: Allpay.net, CertaPay, hyperwallet.com, Fiserv, Nochex.com, XOOM, etc.
  • Certified Check
  • Payment upon pickup
  • COD (Cash-on-Delivery)
  • Sending cash through the mail
  • Sending cash or money orders through instant, point-to-point cash transfer services (that aren't banks) such as Western Union or MoneyGram
  • Paying by "topping off" a seller's prepaid credit or debit card
  • Paying using online or other payment methods not specifically permitted in this policy
  • Asking buyers to contact you for additional payment methods
  • Offering a payment method to some buyers and not to others
  • Discouraging buyers from using any payment method you specified in the listing
  • Asking buyers to pay outside Marina Bay Shore Depot Terms of Service.

SHIPPING & HANDLING

  • The Shipping Process starts once the payment has been successfully received and verified by our Payment Department. It can take up to 3 business days to be completed. Usually, vehicles are delivered within the first 36-48 hours from the payment confirmation.
  • NOTE: We usually ship with our own forwarding services within a range of 500 miles away from item's storage area. According to Marina Bay Shore Depot selling policy, when using our own forwarding services, shipping fees are Seller's liability and will be deducted from the selling price. Over 500 miles, we can ship but additional fees will apply ($ 0.75/Mile). If we store it, then it means we can ship it.
  • Pick-Up / Inspection: Local pick up or inspections are accepted only prior to having an active transaction in progress. According to Marina Bay Shore Depot Terms & Conditions for on-line transactions, after a Customer submits a transaction request and his/her transaction is approved, our Shipping Department automatically starts preparing the Item for shipping (the Company system is automatically programmed to schedule transactions and shipments). As a result, the Shipping Department starts to prepare the paperwork and your Item is being loaded into a container, along with other Items that have been programmed by the system for shipping at the same time along with your Item. In consequence, the Item becomes unavailable for inspections.

GUARANTEES

  • The 7-Day Money Back Guarantee: All vehicles sold through Marina Bay Shore Depot come with a 7-Day Money Back Guarantee, which starts the day the vehicle is delivered.
  • The 63-Point-System-Check: As pat of the 7-Day Money Back Guarantee program, the 63-Point-System-Check offers a detailed verification of the vehicle before being taken into consignment. Our Technical Inspection Team will perform a very detailed inspection of the physical condition, quality, history etc, of the vehicle. This is the most throughout process in the industry. Vehicles which do not pass our 63-Point-System-Check will not be listed for sale and will be rejected.
  • Delivery Inspection: At the time of delivery, all components are on and operational for your inspection. Every system is gone over one item at a time to show the customer how they operate.
  • The 7-Day Money Back Guarantee: All vehicles sold through Marina Bay Shore Depot come with a 7-Day Money Back Guarantee, which starts the day the vehicle is delivered.
  • The 63-Point-System-Check: As pat of the 7-Day Money Back Guarantee program, the 63-Point-System-Check offers a detailed verification of the vehicle before being taken into consignment. Our Technical Inspection Team will perform a very detailed inspection of the physical condition, quality, history etc, of the vehicle. This is the most throughout process in the industry. Vehicles which do not pass our 63-Point-System-Check will not be listed for sale and will be rejected.
  • Delivery Inspection: At the time of delivery, all components are on and operational for your inspection. Every system is gone over one item at a time to show the customer how they operate.