7-DAY MONEY BACK GUARANTEE

HOW IT WORKS/GUARANTEES

We want you to love your vehicle, which is why we give you 7 days to drive it and get a real feel for it. But sometimes it’s just not meant to be. If you decide you want to return your vehicle within the first 7 days, let us know and we’ll collect it completely free of charge. We’ll also give you a full refund, no questions asked.

SATISFACTION GUARANTEE: 7-DAY MONEY-BACK GUARANTEE OR VEHICLE EXCHANGE

If you return your Vehicle in its original, undamaged condition within 7 days of purchase, we will refund all payments made to date or you can exchange your Vehicle for another of similar value, as solely defined by us. You are liable for any damages or costs resulting from your ownership of the Vehicle while it is in your possession.

More About the Satisfaction Guarantee

We have developed a very simple but effective way by giving the Buyer the peace of mind needed for online purchases. Marina Bay Shore Depot provides a 7-Day Money Back Guarantee for all vehicles sold through our system, only on these marketplaces: eBay, Craigslist or Kijiji.

 

Our 7-day guarantee is based on the Sellers description and the 63-Point System Check inspection we perform on each vehicle before being listed for sale.

To minimize the chances of failed transactions or returns, when it comes to vehicles sold, our staff compares the vehicle description  with it's actual condition and inspection results, which will be in our possession by the time it is listed. We also compare or update any findings at the time when the 63-Point-System-Check inspection is performed, with the Seller's description, and post it on the marketplace of choice. To prevent the sale of stolen vehicles, we ask Sellers to present a driver's license or other government-issued photo ID when dropping off vehicles. Checks will be mailed only to the address on your identification.

 

Vehicles, trailers, RVs and other motors will be put through a Delivery Inspection  to insure all mechanical items are in good working order or said condition. Your purchase will include a walk through with a certified technician at time of delivery. This is a time for you to see all items in good working condition and ask any specific questions related to operation and use, perform test drives, or even have your own mechanic at the site. We also run a full history report of all types of vehicles, trailers, boats, etc. This verification is just a security measure, we do not release any of the information mentioned above to Buyers, as it violates our Privacy Policy.

 

The 7-Day Money Back Guarantee starts once the Delivery Inspection is complete, signed by the Buyer and confirmed by the Marina Bay Shore Depot representative at the time of delivery.

THE 63-POINT SYSTEM CHECK

Many buyers don’t know what to inspect when purchasing a vehicle and end up with costly repairs after the purchase.

Our Marina Bay Shore Depot certified inspectors are trained to exceed the highest industry standards, promote professionalism, and thoroughly communicate their findings with clients. This process is the most throughout in the industry.

 

Upon arrival or when taken into consignment, all vehicles are being verified by a Technical Inspection Team for psychical condition, quality, accident history, etc.

Vehicles which do not pass our inspection, will not be listed for sale under Marina Bay Shore Depot Terms of Use. These are usually damaged vehicles beyond repair, vehicles that do not pass regular inspection or do not meet state regulations.

 

  • Cars, Boats, RV's, campers, powersports and all other vehicles will go through an additional background check (ex: history reports, ownership status, etc).
  • Vehicle Titles must be clear in order to pass our inspection. If there are any liens on a vehicle's title, the lien holder (person or finance company that has an investment interest in vehicle) must be paid off prior to you selling the vehicle with Marina Bay Shore Depot.
  • Salvage-Title Vehicles will not pass our 63-Point-System-Check and will not be listed for sale under Marina Bay Shore Depot Terms of Use. The consequences of a vehicle  being issued a salvage title varies from state to state and the possibility of having such vehicle returned by the Buyer is significantly higher. Since we value quality and customer satisfaction, we do not accept vehicles with salvage titles to be sold through our services. See more about titles.

 

YOUR QUESTIONS ANSWERED

REMEMBER, THAT WITH THE MARINA BAY SHORE DEPOT 7-DAY MONEY BACK GUARANTEE:

  1. You can be sure you are paying the right price. Certified pre-owned vehicles sold through Marina Bay Shore Depot are never just average. They are better conditioned and backed by guarantees that are second to none in the industry. Yet our prices are almost always at or below average retail. The price couldn't be more right!
  2. If for some reason there is something wrong with the vehicle. We don't think there is or it wouldn't be offered for sale to you. In preparing each of our pre-owned vehicles for being listed online, we take them through a rigorous safety inspection and if somethings not quite right, we report it or fix it at the Seller's cost. If a mistake is made or something is missed, we will take care of it, because every vehicle we sell comes with the 7-Day Money Back guarantee. Ask yourself, how can you lose?
  3. You must like the vehicle. We hope we've done our best to help you evaluate your requirements and to sell a vehicle which best meets them. But... we can both make mistakes. If you don't like the vehicle, bring it back to us within 7 days and get your money back in full. You couldn't be safer!
  4. What If I find something I like better, cheaper or in a different color? We don't think that there could be a better value for you than buying a pre-owned vehicle with our guarantee but you're the customer and you are always right. Simply contact us within 7 days and get your money back in full and the shipping process will be reversed. How could you be safer?

THE 63-POINT SYSTEM CHECK

Many buyers don’t know what to inspect when purchasing a vehicle and end up with costly repairs after the purchase.

Our Marina Bay Shore Depot certified inspectors are trained to exceed the highest industry standards, promote professionalism, and thoroughly communicate their findings with clients. This process is the most throughout in the industry.

 

Upon arrival or when taken into consignment, all vehicles are being verified by a Technical Inspection Team for psychical condition, quality, accident history, etc.

Vehicles which do not pass our inspection, will not be listed for sale under Marina Bay Shore Depot Terms of Use. These are usually damaged vehicles beyond repair, vehicles that do not pass regular inspection or do not meet state regulations.

 

  • Cars, Boats, RV's, campers, powersports and all other vehicles will go through an additional background check (ex: history reports, ownership status, etc).
  • Vehicle Titles must be clear in order to pass our inspection. If there are any liens on a vehicle's title, the lien holder (person or finance company that has an investment interest in vehicle) must be paid off prior to you selling the vehicle with Marina Bay Shore Depot.
  • Salvage-Title Vehicles will not pass our 63-Point-System-Check and will not be listed for sale under Marina Bay Shore Depot Terms of Use. The consequences of a vehicle  being issued a salvage title varies from state to state and the possibility of having such vehicle returned by the Buyer is significantly higher. Since we value quality and customer satisfaction, we do not accept vehicles with salvage titles to be sold through our services. See more about titles.